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Orders
Below are some of are common questions about orders
How do I make a purchase?
Shopping with us is simple. Browse our collections, select the item you want, choose your size and quantity, then click Add to Cart. When you're ready, head to your cart and click Checkout. Enter your shipping details and payment information, then confirm your order. You'll receive a confirmation email shortly after. Need help? Don't hesitate to reach out to our team.
How do I know if my order is confirmed?
Once your order is placed, you'll receive a confirmation email at the address you provided at checkout — usually within a few minutes. This email will include your order number, a summary of your items, and your shipping details. If you don't see it, check your spam or junk folder. You can also log into your account and view your order status under Order History. Still unsure? Reach out to us and we'll sort it out.
Can I change my shipping address after my order is placed?
Address changes can only be made before your order has been fulfilled and shipped. If you need to update your shipping address, contact us as soon as possible with your order number and the correct address. Once your order has been dispatched, we're unable to redirect it — so please double-check your details at checkout. We'll always do our best to help if you reach out in time.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you ship internationally?
At the moment, The Gimmick Boutique ships within the United States only.
We’re currently focused on fast and reliable US fulfillment while we continue expanding the brand.
As the collection grows, international shipping may become available in the future.
Questions about shipping? Contact us anytime and we’ll be happy to help.
When will my order be shipped?
Orders are typically processed within 1–3 business days after being placed.
Once your order ships, you’ll receive a tracking email so you can follow it all the way to your door.
Most US orders arrive within 3–7 business days depending on the product and destination.
During major drops, holidays, or high-demand periods, processing times may be slightly longer.
Thanks for your patience and support.
What is your return policy?
Because our products are made to order, we do not accept returns or exchanges for change of mind, incorrect sizing, or buyer’s remorse.
If your item arrives damaged, defective, misprinted, or incorrect, contact us within 7 days of delivery at hello@thegimmickboutique.com.
Please include:
- Your order number
- A clear photo of the issue
- A short description of what went wrong
Once reviewed, we’ll work with you to arrange a replacement or suitable resolution.
Please check sizing, color, and shipping details carefully before placing your order.
How long will it take until I receive my order?
Orders are typically processed within 1–3 business days before shipping.
Most US orders arrive within 3–7 business days depending on the product and destination.
Once your order ships, you’ll receive a tracking email so you can follow it every step of the way.
During major drops, holidays, or high-demand periods, processing times may be slightly longer.
If your order hasn’t arrived within the expected timeframe, feel free to contact us.