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Refund policy
Refund & Return Policy
Because our products are made to order, we do not accept returns or exchanges for:
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Change of mind
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Incorrect sizing selections
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Buyer’s remorse
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Accidental orders
Please review product descriptions, sizing charts, and shipping details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at:
Please include:
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Your order number
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A description of the issue
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Clear photos of the product and packaging
Once reviewed, we’ll work with you to provide a replacement or suitable resolution.
Return Eligibility
Approved returns must be:
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Unworn
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Unused
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In original condition
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In original packaging
Items returned without prior approval may not be accepted.
Non-Returnable Items
We do not accept returns for:
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Sale items
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Gift cards
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Personalized or custom products
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Used or worn merchandise
Refunds
If a refund is approved, it will be processed back to your original payment method.
Please allow up to 10 business days for your bank or payment provider to process the refund after approval.
Shipping Delays & Carrier Issues
Delivery times are estimates only and may vary depending on shipping carriers, holidays, weather conditions, or high-demand periods.
Contact Us
Questions about returns or refunds?
Contact:
hello@thegimmickboutique.com